Rasha Serag

Rasha Serag

I don't follow opportunities - I create them

Key Accounts Sales Manager

HVAC & Refrigeration | Energy-Efficient Solutions

12+Years
200%+Target
40%Growth

About

A refrigeration expert driving business performance through engineered cooling solutions.

Recognized with the Golden Award for outstanding refrigeration project delivery.

With over 12 years of experience across Egypt and the GCC, I specialize in commercial and industrial refrigeration, delivering high-performance cooling solutions for demanding sectors including food & beverage, petrochemicals, and industrial manufacturing.

My expertise spans system design, aftermarket services, maintenance strategies, and energy efficiency optimization. I work closely with clients to improve operational reliability, reduce downtime, and enhance lifecycle performance of refrigeration systems.

Combining technical depth with strong commercial acumen, I lead strategic key accounts, develop growth-focused business plans, and unlock new market opportunities while maintaining long-term client partnerships.

Core Specialization

โ„๏ธ Industrial Refrigeration ๐Ÿฌ Commercial Cooling Systems โš™๏ธ System Design & Optimization ๐Ÿ”ง Aftermarket & Maintenance ๐Ÿ“ˆ Energy Efficiency

Industries Served

๐Ÿ” Food & Beverage ๐Ÿงช Petrochemicals ๐Ÿญ Industrial Manufacturing ๐Ÿšš Logistics & Cold Chain
200%+

Sales Performance

40%+

Revenue Growth

50%+

Contracts Expansion

91

NPS Score

Experience

GRADE Refrigeration

Industry: Industrial Refrigeration and Aftermarket Solutions

Maintenance Contracts
Spare Parts Operations
Key Accounts Expansion
Service Team Leadership

Johnson Controls

Industry: Industrial Refrigeration, Replacement, and Aftermarket Solutions

200%+ Sales Target Achievement
40% Revenue Growth
50% Contracts Expansion
60% Oil and Gas Growth

Yoska Trades

Industry: Supermarket Refrigeration and Retail Complete Solution

Sales and Installation Leadership
Import and Export Coordination
Tenders and Contract Acquisition
Retail Key Account Development

Arab Mechanicals Engineers

Industry: Cabinets, Commercial Refrigeration, and Retail Complete Solution

Refrigeration Design Consulting
Consultative Sales Training
Key Account Deal Management
New Brand Market Entry

Mecatronz

Industry: Fire Protection and Engineering Solutions

Key Account Development
Fire Protection Solutions
Project Supervision
Client Requirement Definition

Fricool Group Egypt & GCC

Industry: Cabinets, Commercial Refrigeration, and Retail Complete Solution Across Egypt and GCC

Full Sales Cycle Management
Refrigeration System Design
Tenders and Logistics
Retail Chain Account Support

Core Expertise

โ„๏ธ Technical

HVAC Systems
Industrial Refrigeration
System Design
Energy Efficiency
Fire Fighting Systems
Predictive Maintenance

๐Ÿ“Š Sales & Business

Key Account Management
Sales Strategy
Revenue Growth
Tenders & Proposals
Negotiation
Market Expansion

๐Ÿ’ป Tools

SAP
Salesforce
CRM Systems
MS Project
Excel
Notion

๐Ÿ‘ฅ Leadership

Team Leadership
Strategic Planning
Client Relationships
Communication
Problem Solving
Decision Making

Certifications & Training

Certified Energy Manager (CEM) Project Management Professional SPIN Selling Techniques Key Account Management Sales Management Foundation Sales Force Training Value Proposition Canvas Ex-Sell 1st Time Manager Customer Relationship Management Data Analysis Business Analysis Power BI Dashboards Negotiation Foundation Active Listening Cold Calling Techniques Professional Sales Skills Energy Audit Systems Building Management Systems Refrigeration in Food Industries Natural Refrigerants Seminar AI Software & IoT for Energy What is Business Analysis Business Analysis Foundation AEE Mentoring Program

Contact